COMMITMENT

Service Commitment

Quality Commitment

The product warranty period is 15 months after delivery or 12 months after installation. Ensure that the provided goods are brand new, unused, and ..

Risk Commitment

Ensure that during the warranty period, if there is a malfunction due to non-human factors or misoperation, the defective parts will be repaired or replaced free of charge ..

Service Commitment

Provide 24-hour hotline service, free technical consultation, and lifelong hotline technical support ..

40000 +

Number Of Customers

1000 +

National Network

10000 +

Equipment Type

100 +

Partners

SERVICE

After-sales center

Pre-sales service
Professional Consultation
Customers can obtain full‑range product information consultation services anytime via online, telephone, mail or on‑site visits.
Reception for Site Inspection
Customers are welcome to visit our company and central factory. Professional staff will be arranged for reception.
Sample Test‑cutting
Customers may bring samples to our company for test‑cutting.
In‑sales Service
One‑stop services including installation & commissioning, on‑site test‑cutting, operation demonstration and maintenance training are available.
After‑sales Service
Warranty Commitment
Complete machine is guaranteed for 1 year (excluding vulnerable parts); some models enjoy 3‑year warranty (excluding vulnerable parts).
Contact Lichi
National Service Hotline: 400‑0513‑879
Supporting Documents
Installation Guide, Maintenance Guide, Unloading Guide, Training Guide, etc.